Imprint & Privacy Policy

Last updated: July 26, 2026

Imprint

Company Name: ANDRÉ MOUCHE SA
Address: Route de France 81a, 2916 FAHY, Switzerland
Telephone: +41 32 476 62 86
Email: office@andremouche.com
Commercial Register / UID: CHE-102.475.596
VAT Identification Number: CHE-102.475.596 MWST
Managing Director: Didier Peter
Webmaster: aotentic.com
Media & Image Credits: Media content © BEJAN Media, Germany, used under license.

Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, and informs You about Your privacy rights under applicable law, including the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).

We use Your Personal Data to provide, process, and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to ANDRÉ MOUCHE SA, Route de France 81a, 2916 FAHY, Switzerland.
  • Cookies are small files placed on Your computer or mobile device containing browsing history details and preferences.
  • Country refers to Switzerland.
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website available at andremouche.com.
  • Service Provider means any natural or legal person who processes data on behalf of the Company (e.g., payment gateways, shipping carriers).
  • Usage Data refers to data collected automatically from website usage (for example, page visit durations or IP addresses).

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide us with certain personally identifiable information to complete purchases or manage communications, including:

  • Email address
  • First name and last name
  • Phone number
  • Shipping & Billing Address (Street, State/Province, ZIP/Postal code, City, Country)
  • Usage Data & Payment Information

Usage Data

Usage Data is collected automatically when using the Service and may include Your IP address, browser type, pages visited, time spent on pages, and diagnostic data.

Cookies and Tracking Technologies

We use Cookies and similar tracking technologies (such as web beacons and tags) to track website activity, maintain essential shopping cart functionality, and analyze site performance.

  • Necessary / Essential Cookies: Required to authenticate users, maintain secure account sessions, and operate the checkout process.
  • Functionality Cookies: Remember choices You make (such as language preferences or account logins).
  • Analytics & Performance Cookies: Help us analyze web traffic and improve site navigation.

Use of Your Personal Data

The Company uses Personal Data for the following purposes:

  • To perform and fulfill orders: Processing payment, dispatching products via courier services, and fulfilling warranty claims.
  • To manage Your Account: Maintaining user registrations and saved details.
  • To communicate with You: Sending order confirmations, shipping updates, or customer support replies.
  • Marketing communications: Sending newsletter updates or promotional offers (only if you have opted in).
  • Legal compliance: Fulfilling tax, accounting, and legal requirements.

Retention and Security of Your Personal Data

We retain Your Personal Data only as long as necessary to fulfill contractual obligations, comply with statutory tax retention laws under Swiss legislation, and resolve disputes. While we employ commercial security standards, no internet transmission is 100% secure.

Data Transfers

Your Personal Data is processed at the Company's operating office in Switzerland and by our authorized Service Providers (e.g., Shopify, international logistics partners, payment processors). Where data is transferred internationally, we ensure appropriate safeguards are maintained in compliance with Swiss and EU data protection standards.

Your Data Protection Rights (EU GDPR & Swiss FADP)

Depending on your location, you have the following rights regarding your Personal Data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to legal retention obligations.
  • Right to Restrict or Object to Processing: You can object to data processing or request restrictions on how your data is used.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used digital format.
  • Right to Withdraw Consent: You may withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us at office@andremouche.com.

Children’s Privacy

Our Service does not target or address anyone under the age of 16. We do not knowingly collect personal data from minors.

Changes to this Privacy Policy

We may update Our Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

For any questions regarding this Privacy Policy or data privacy requests, please reach out to us:

  • Email: office@andremouche.com
  • Telephone: +41 32 476 62 86
  • Mail: ANDRÉ MOUCHE SA, Route de France 81a, 2916 FAHY, Switzerland